PROS Airline Safety Culture Survey
Understand Your Safety Culture. Strengthen Your SMS. Drive Meaningful Change.
A strong safety culture is the foundation of effective Safety Management Systems (SMS). The PROS Airline Safety Culture Survey provides airlines with a structured, confidential, and data-driven way to measure safety perceptions across all levels of the organization, from frontline employees to senior executives.
Designed by aviation safety professionals, this survey helps organizations identify strengths, uncover gaps, and prioritize actions that support safe, resilient operations.
Why Measure Safety Culture?
Safety culture influences how people behave when no one is watching. Even the most mature SMS relies on the attitudes, values, and behaviors of employees at every level.
The PROS Airline Safety Culture Survey helps operators:
· Assess alignment between leadership intent and frontline reality
· Evaluate just culture and reporting confidence
· Identify barriers to hazard reporting and risk management
· Measure SMS maturity beyond compliance
· Support continuous improvement and informed decision-making
Survey Designed for All Levels of the Organization
The survey is structured to recognize that different roles experience safety differently. Results can be analyzed separately or aggregated across employee groups to provide a complete organizational picture.
Focus Areas For Frontline Employees, Operational Managers, and Senior Executives Include:
· Leadership commitment to safety
· Just culture and reporting confidence
· Use of SPIs and SPTs
· Change management
· Organizational learning
· Resourcing and executive SMS capability
Each group also has the opportunity to provide open-ended feedback on safety improvements and emerging concerns.
Designed for Confidentiality and Trust
Employee participation depends on trust. Employee participation depends on trust. The PROS Airline Safety Culture Survey supports honest feedback and meaningful participation across the organization.
The PROS Airline Safety Culture Survey:
· Protects respondent confidentiality
· Uses consistent, professional messaging
· Reinforces the purpose of learning and improvement, not blame
This approach supports honest feedback and meaningful participation across the organization.
Who Is This Survey Is For?
The PROS Airline Safety Culture Survey is for:
· Airlines seeking to strengthen safety culture and SMS effectiveness
· Operators preparing for IOSA or post-audit improvement initiatives
· Organizations experiencing change, growth, or operational complexity
· Safety leaders looking for actionable data beyond compliance
Understanding your safety culture is the first step toward improving it. Take the next step and contact PROS to launch your Airline Safety Culture Survey and gain clear, defensible insights into how safety is truly experienced across your organization.