by Sabrina Fawley
February 9, 2017 - 12:00 am
In September of 2016, TRAQPak FBO announced its integration with FlightBridge’s online reservation tool. Since the integration, many FBO’s have begun using the system to increase their efficiency and deliver superior customer service.
Darren Hall, Vice President of Marketing for Fargo Jet Center, commented on using the Flightbridge integration with TRAQPak FBO, “The busiest and often most complex part of many FBOs is the flight line service desk. CSRs are continually challenged to operate multiple systems while delivering the highest levels of customer service without missing even the smallest of details. The Integration of TRAQPak and FlightBridge has helped us to streamline and simplify while improving the efficiency of the entire operation.”
Dudley King, President of Flightbridge, Inc., also commented in response to Hall’s validation on the success of the integration, “We are excited to have Fargo Jet Center using FlightBridge and through our integration with TRAQPak we know our platform is that much more valuable for their daily operations. Their customer service team has as much information as possible, at their fingertips, to be able to provide the best service to their customers.”
Anthony Brancaccio Sales Manager, North America for Market Intelligence at ARGUS International, Inc., also commented on the success of Fargo Jet Center and how the integration has aided in their continued success, “We are so pleased that Fargo Jet Center, a valued TRAQPak FBO customer since 2013, is taking advantage of the FlightBridge reservation data integration with TRAQPak. Fargo (a Paragon Aviation Group network member) is consistently a top rated FBO and we will continue to support them and all our TRAQPak customers through continued innovation and data integration that increases efficiency and improves customer service.”
To learn more about the integration of TRAQPak FBO and Flightbridge, visit http://https://argus.aero/product/traqpak-fbo/
FlightBridge is the only online booking and communication tool tailored to private aviation. The platform supports FBO reservations, online hotel and rental car bookings, and electronic catering and car service requests. FlightBridge provides tools for both FBOs and Aircraft Operators to streamline logistics, reduce time on the phone, reduce errors, and raise service levels. For more information, please visit us at: www.flightbridge.com
About ARGUS International Inc.
ARGUS International, Inc. (ARGUS) is a specialized aviation services company whose mission is to provide the aviation marketplace with data and information necessary to make informed decisions and manage risk. ARGUS provides worldclass aviation software and business management solutions, including AVMOSYS business management software, TRAQPak, CHEQ, and ARMOR SMS. ARGUS Charter operator ratings are the most recognized and requested independent source of overall operator quality. TRAQPak provides industry leading market intelligence data and research services, as well as expert aviation consulting.
ARGUS subsidiaries include ARGUS PROS, the leading provider of on-site safety audits, PRISM, a worldwide leader in Safety Management System (SMS) and Certification services and the Unmanned Safety Institute (USI), the world’s leading provider of safety training and certification to the Unmanned Aircraft Systems (UAS) industry. Founded in 1995, ARGUS is headquartered in Cincinnati, Ohio, and is actively engaged around the globe.