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The PROS Support Program is a subscription service offered to Operators to make the IOSA process more efficient and less intrusive. The services are based on PROS vast experience working with airlines, understanding the challenges and knowing how to maintain conformance within the IOSA program.

Your enrollment in PSP will return time and resources to your organization as an IOSA Operator.

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Tools & Support

  • Audit Management Platform

  • IOSA Manuals

  • IOSA Forms

  • IOSA Alerts

  • Progressive Interlinked Report (PIR)

  • N/A Statement Document

  • FAQ Database

  • IOSA Question and Answer Services

  • Periodic PROS IOSA Email distribution on program updates and Information 

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PSP Training

  • Risk-based IOSA Training | 2-day live virtual event every other month

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  • Virtual ICAT (IOSA Conformance Auditor Training) | 3-day live event per quarter
     

  • R-ICAT (Recurrent Computer-Based Training) | Offered annually after new ISM is published
     

  • On-Site ICAT | 2-day event available upon request

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Continuous Conformance Monitoring

Continuous Conformance Monitoring will be performed annually with the new publication of the IOSA Standards Manual (ISM) as well as during the initial set up of an Operator into the PROS Support Program. Highlights of CCM include:

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  • Document Review

  • Implementation Review

  • Detailed Report and Briefing based on review

  • Follow up to help resolve non-conformities and opportunities for improvement

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Live IOSA Support

PROS Support Advisors (PSAs) can be onsite or remote depending on the Operator’s preference for real-time assistance during their IOSA audit. PSAs will assist with the following:
 

  • ISARP Interpretation

  • Locating documentation and Implementation evidence

  • Non-conformity clarification

  • Observe interviews when requested

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IOSA CAR Closure Assistance

PROS Support Advisors will work together with the Operator’s Subject Matter Experts to:
 

  • Understand the non-conformity
     

  • Identify the root cause
     

  • Identify the appropriate Corrective Action Plan (CAP)

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PROS Summit

  • IOSA Discussions, Lessons Learned, Audit Experiences Shared

  • Meet with PROS IOSA experts and IOSA colleagues from around the globe

  • IOSA Program Challenges & Changes

  • IOSA Problem ISARP’s

  • ISM Current Edition Differences & Changes Training (Certificated)

    • Meets ORG 2.1.9 (iii)(b) requirements

  • Much, Much More!

  • Next PROS Summits in North America & Asia coming in fall 2025

Subscription Tiers

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Pro Standard

  • RBI

  • ICAT

  • V-ICAT

  • R-ICAT

  • SUMMIT

  • Tools & Support

Pro Excel

  • RBI

  • ICAT

  • V-ICAT

  • R-ICAT

  • SUMMIT

  • Tools & Support

  • Continuous Conformance Monitoring (CCM) - Documentation Review

Pro Elite

  • RBI

  • ICAT

  • V-ICAT

  • R-ICAT

  • SUMMIT

  • Tools & Support

  • CCM - Documentation Review

  • CCM - Implementation Review

  • CCM - CAR Closure Assistance

  • Live IOSA Support

  • IOSA CAR Closure Assistance

Pro Launch

For Initial Operators

  • RBI

  • ICAT

  • V-ICAT

  • R-ICAT

  • SUMMIT

  • Tools & Support

  • Mock IOSA Audit

  • CCM - Documentation Review

  • CCM - Implementation Review

  • CCM - CAR Closure Assistance

  • Live IOSA Support

  • IOSA CAR Closure Assistance

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info@argus.aero

Tel: 513-852-5110

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ARGUS International, Inc, an SGS Company, is the worldwide leader in specialized aviation services allowing organizations to improve their operational and business decision making with software solutions, consultation services and a collection of safety audits for both the business aviation and commercial aviation sectors. ARGUS provides your operation with a full-service, first class partner in research and market intelligence through TRAQPak, PRISM Safety Management Systems solutions; on-site safety, quality, and operational audits; and consulting and advisory services. Our objective is to make sure you are equipped with the data, research, and knowledge you need to make the best decisions for your business. ARGUS was founded in 1995 and is headquartered in Colorado.
ARGUS is an ISO/IEC 27001 Certified company. This certification verifies an Information Security Management System protecting organizational and client data.

©2025 SGS ARGUS International Inc. All rights reserved.

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